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SHIPPING & RETURNS

SHIPPING POLICY

At Lumin Glow, we aim to make your shopping experience as seamless as possible. We offer fast and reliable shipping options to ensure your skincare essentials reach you promptly. Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location, with standard delivery usually taking 3-5 business days. We also provide expedited shipping options for those who need their products sooner. For international orders, please allow additional time for customs clearance. Rest assured, we track every shipment to keep you informed every step of the way. Your satisfaction is our priority, and we're here to assist you with any shipping inquiries.

RETURN & EXCHANGE POLICY

At Lumin Glow, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and exchange policy. Simply contact our customer service team within 30 days of receiving your order to initiate the return process. Items must be unused and in their original packaging to qualify for a refund or exchange. Once your return is received and inspected, we will issue a refund to your original payment method or process the exchange for the desired item. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part. At Lumin Glow, your satisfaction is our priority, and we're committed to making your shopping experience delightful from start to finish.

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